Managed Services
Focus on What's Important
Shrinking budgets, finding & keeping talent, and too many priorities are leading organizations of all size and market to view managed services within their strategic plans. Much like "EVERYTHING" as a Service, leadership wants to focus on tasks which drive the business. By offloading services and support to experts in the industry, they are getting this result, and much, much more.
The Value of Managed Services
- Employee Retention - Team members can focus on the elements which they enjoy rather than the reactive, urgent nature of direct support.
- Cost Shift - Costs are shifted from capital costs to operating expenses
- 24/7 Support Options - Networks are managed 24 hours per day. Should an outage or issue occur over a weekend, the management company is there to get it resolved.
- Cost Maintenance - Costs are predictable and can easily be budgeted.
- Proactive Management - Experts are monitoring services searching for areas which are not performing as expected and taking action prior to issues.
- Accountability - With Service Level Agreements (SLA), performance is measurable with third parties responsible for fixing an issue - no matter the cause.
Managed Service Options
- Wide Area Network
- Edge Equipment
- Security
- Back-Up & Disaster Recovery
- Core CPE & Switches
- Desktop & Laptop
- Printer & Copy Machines
- Computer Help Desk
- Physical Security
- Mobile Device Management
- Cell Phone Help Desk
If you are looking to focus your teams and resources to driving growth, tedious elements to support your infrastructure can be injected to assume the roles.